Question 1

How fast is the internet?

Accepted Answer

1 Gbps symmetric fibre to every suite. Starlink failover for the days the cable goes down — and it does, in Bali. You can be on calls all day, every day, without thinking about it.

Question 2

What about power outages?

Accepted Answer

Whole-house diesel generator with auto-failover. Battery UPS on every critical circuit — workstations, internet, kitchen cold storage — so a brownout doesn't drop your meeting.

Question 3

What about the water? Isn't Bali water a concern?

Accepted Answer

Not here. The whole house runs on advanced filtration and softening — every tap and every shower. The water you drink, cook with, brush your teeth with, and wash your hair in is clean and soft. It was one of the first things we engineered.

Question 4

Can you help with the visa?

Accepted Answer

We'll introduce you to the KITAS agent we work with. Most residents enter on a B211A (six-month social/visit visa). Longer stays use KITAS. We don't sponsor visas, but the agent does this work every day and gets it right.

Question 5

Can my partner stay for part of the time?

Accepted Answer

Every suite has a pull-out sleeper for an occasional guest. Short visits — a weekend, a week — are part of how the house works. Anyone staying longer than two weeks needs to be approved as their own resident.

Question 6

Children?

Accepted Answer

Elysium is an adult residence. The eight residents come for deep work, training, recovery — the rhythm doesn't accommodate kids in the house. We can recommend nearby family-friendly villas if you're travelling with family and want to visit during the day.

Question 7

Pets?

Accepted Answer

No pets. Bali's import rules for animals are punishing, and the open-plan design of the house doesn't work for cats or dogs.

Question 8

Can I take calls without disturbing anyone?

Accepted Answer

Every suite has a private balcony — that's where most people take calls. The workstation is walled off from the bed and the lounge. The Great Room and rooftop are open plan; for deep-focus work, the suite is the answer.

Question 9

What if I need to leave early?

Accepted Answer

Residencies are typically booked in month-long blocks. Specific refund and rebooking terms are in the residency agreement — discuss with us before your dates lock in.

Question 10

What if construction slips past January 2028?

Accepted Answer

Then we say so the moment it happens — in the journal, and to every confirmed resident directly. Founding-member pre-book reservations are fully refundable at any point before move-in. We won't open a house that isn't ready.

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